ABOUT US

WHO WE ARE

CenterCom Global BPO (CenterCom), founded in 2017, is a nearshore (bi-lingual) business process outsourcing firm that provides a broad range of business support services. CenterCom is a member of the Glass Mountain Holdings LLC network and is affiliated with Glass Mountain Capital LLC (a national accounts receivable management agency). The CenterCom operations center is located in El Salvador and its network affiliates are located in Chicago, IL, Las Vegas, NV, Oklahoma City, OK & Memphis, TN.

CenterCom is a nearshore, “business process outsourcing” firm that provides a broad range of business support services. Our team is highly trained and experienced, using cutting edge technology to meet your operational needs.

Mission

Provide the most efficient and

complete BPO service by creating

teamwork based on respect,

integrity and work ethics.

Vision

Be the best at what we do and be

recognized worldwide as the go to

BPO service provider from

America to the world.

MANAGEMENT STRATEGY

Employees

Focusing on employee satisfaction leads to a positive working environment and low attrition.

Clients

Employee retention contributes to improved quality, overall efficiency, sustainability and lower costs for our clients.

Stakeholders

The success of our employees and clients directly contributes to reliable and consistent business performance and our solid reputation.

WHY NEARSHORE?

Same Time Zones

Globalize Operations

Similar day to day culture

Lower travel costs

Low Attrition

Overall cost savings

  1. Dollarized Economy
  2. Fluent English Population
  3. Two hours from Florida
  4. Low level of inflation
  5. All major brands & chains
  6. Multiple tax incentives laws

Languages

English
Spanish

Presence Beyond El Salvador

Chicago, IL
Memphis, TN
Las Vegas, NV
Oklahoma City, OK