Our commitment is to provide you with exceptional operational execution and service reliability so you can focus on growing your core business in a more scalable and cost-effective manner. We help you meet your front and back office support needs through our well-trained staff associates, cutting edge technology, quality control system, and our customized service models.
Designated Quality Control Department that monitors and tracks the execution of all business process services CenterCom QC policy is based on a three-prong methodology:
CenterCom Hybrid Model allows our clients greater flexibility in choosing the services they really need for a more strategic and cost saving approach in outsourcing business services:
Option 1: CenterCom Managed Services Includes a full selection of resources and services as well as staff and managers
Option 2: Client Leasing Client directly manages and directs the services and operations (this option includes a full selection of resources and recruitment services)
Option 3: Project Specific Engagements May be either a CenterCom managed or client leasing engagement that has a set timeframe and / or specified deliverable (this option includes a full selection of resources and recruitment services)