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Contact Info

Services

Services

CRM

Customer relationship Management
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Customer Service / Intake Specialist

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Phone, Email or Chat / SMS Communications

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Business Intelligence

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Telemarketing

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Web Development

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Graphic Design production

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Tech Support

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Data Processing

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Information and Technology

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Social Media Management and Response

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Back Office Tasks

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Our BPO Services are Delivered with the Best Quality

Designated Quality Control Department that monitors and tracks the
execution of all business process services CenterCom QC policy is based on a three-prong methodology:

  • Monitor
  • Record and Archive Calls
  • Emails and SMS Messages
  • Conduct Ongoing Review and Analysis of Work Performance and Productivity

  • Implement Ongoing Rigorous Supervision with Continuous Training
  • Real Time Coaching to Enhance Performance and Quality of Service

  • Modify and asjust work processes and staff assignments to ensure achievement of qualitative and quantitative production benchmark