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Contact Info

Services Details

Our Benefits

  • Bilingual English / Spanish representatives
  • QA Monitored calls
  • 24/7 service availability
  • Custom scripting
  • 24/7 on site security
  • CCTV Security Cameras accessible online
  • Automatic call distribution that routes calls to the
    next available agent
  • Live chat for customer service support including
    after hours
  • Customer service and tech support through email
  • Scalability
  • Classroom training and tests
  • Proprietary software available
  • Secure VPN connection
  • US processes and certifications, but applied to local touch
    that helps to increase employee retention
  • Call platforms that allows connecting to PBX using SIP

The key features
of our service

Marketing and Sales Campaigns

Customized marketing campaigns that will help your business communicate information blitz for a product or business as well as doing cross sells and upsells for your existing customers.

Customer Retention

Reduce the number of customer desertion on your business.

Payment Processing

Process, verify and accept or decline credit card transactions on behalf of the merchant through secure internet connections.

Customer Satisfaction

Measure how products or services provided by your company would meet or surpass customer expectations.

Leads

Identify and cultivate potential customers for your business.